1. Scope
These Terms and Conditions apply to access to and use of the website. Specific services supplied by Global Fix IT may be governed by a separate quotation, order, Statement of Work, service agreement, SLA or other contractual document. In the event of a conflict, the specific contractual document applicable to the relevant service will prevail to the extent stated in that document.
These Terms and Conditions govern access to and use of the Global Fix IT website, as well as interaction with the content, forms and services presented on the website.
The website may be used by individuals, company representatives and other entities, including users located outside Romania.
Use of the website constitutes acceptance of these Terms and Conditions. If you do not agree with them, please do not use the website.
Nothing in these Terms limits or excludes any mandatory rights or protections that cannot lawfully be excluded or limited under applicable law.
2. Website Operator
Cosmio Computers Shop & Services SRL, operating under the trade name Global Fix IT.
- Registered office
- Str. Pechea 20, Sector 1, Bucharest, Romania
- Tax/VAT ID
- RO48614897
- General email
- [email protected]
- Privacy email
- [email protected]
Where a legally required identification, registration or business detail is applicable, the information published on the website should be read together with the corresponding details contained in the company's official commercial and legal documentation.
3. Global Fix IT Services
Depending on the available offering, Global Fix IT may present:
- IT services
- IT maintenance and support
- infrastructure and systems administration
- cloud services
- IT security
- software development
- website development
- AI implementations
- automation services
- IT consulting
- customized services for companies
- other services described on the website
The information presented on the website is for general informational purposes. A commercial offer, contract, Statement of Work or other contractual document signed by the parties may contain specific terms that prevail for the relevant service.
Service descriptions, technical specifications, estimated timelines and other website information may be updated from time to time and do not constitute a binding offer unless expressly stated otherwise.
4. Enquiries and Offers
Submitting a contact form or requesting a quotation does not automatically create a contract.
Any price, deadline, scope of work, deliverable, SLA or other commercial term becomes binding only if confirmed in the applicable contractual documentation.
A quotation or proposal may be subject to additional conditions, assumptions, technical requirements, licensing requirements, third-party dependencies and validity periods stated in the relevant quotation or contractual documentation.
5. Website Content
We make reasonable efforts to ensure that published information is accurate and up to date. However, we do not guarantee that all information is complete, accurate or continuously available.
We may modify, update or remove content without prior notice when necessary for operational, commercial, technical or legal reasons.
Website content is provided for general informational purposes and should not be treated as a guarantee that a particular technical, commercial or business outcome will be achieved.
6. Intellectual Property
Except for third-party materials, the website content, including text, graphics, visual elements, brand identity, structure, code and original materials, is owned by Global Fix IT or used under an applicable licence.
Copying, reproducing, republishing, distributing, modifying, selling or commercially exploiting the content is not permitted without the consent of the rights holder, except where permitted by law.
Third-party trademarks, logos, software, libraries, images, documentation and other materials remain the property of their respective rights holders and are subject to their applicable rights and licences.
7. Acceptable Use
You may not use the website for:
- illegal activities
- cyberattacks
- introducing malware or malicious code
- obtaining unauthorized access
- scanning for or exploiting vulnerabilities without authorization
- interfering with the operation of the website
- abusive automated data collection
- violating the rights of other persons
- transmitting illegal or harmful content
You must not attempt to circumvent authentication, access controls, security mechanisms, rate limits or other technical restrictions implemented on the website.
We may restrict or suspend access where we reasonably believe that the website is being misused, attacked, abused or used in breach of these Terms or applicable law.
8. Third-Party Links and Services
The website may contain links, integrations or services provided by third parties. Global Fix IT does not control the policies and practices of such third parties.
Use of an external service may be subject to the terms and policies of the relevant provider.
Where a service supplied by Global Fix IT depends on a third-party platform, hosting provider, cloud service, API, software licence, domain registrar, payment provider or other external service, availability and functionality may also depend on that provider.
9. Website Availability
We do not guarantee that the website will be available without interruption or errors.
We may temporarily suspend the website for maintenance, security, updates, technical investigations or other legitimate reasons.
We are not responsible for interruptions or failures caused by circumstances outside our reasonable control, including failures of telecommunications networks, hosting providers, cloud providers, internet infrastructure, cyber incidents, force majeure events or other third-party systems.
10. Limitation of Liability
To the maximum extent permitted by applicable law, Global Fix IT shall not be liable for indirect, incidental, special or consequential losses arising solely from use of the website.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
Nothing in these Terms is intended to exclude or restrict any statutory consumer rights, guarantees or remedies that are mandatory under applicable law.
Where a separate contract applies to a specific paid service, any liability limitation, warranty, SLA or remedy relating to that service will be governed primarily by that contract, subject always to applicable mandatory law.
11. Privacy and Data Protection
The processing of personal data is described in the Privacy Policy and, where applicable, the Cookie Policy.
By using contact forms or other website features that require personal information, users should review the applicable privacy information before submitting personal data.
Nothing in these Terms replaces or limits any rights or obligations arising under applicable data protection law.
12. International Website
Global Fix IT may provide information and services to users in multiple jurisdictions. Certain local rules may apply depending on the user's country, the nature of the service and the contractual relationship.
These Terms are not intended to exclude mandatory rights granted to consumers or other persons under applicable law.
Where a user accesses the website from a country outside Romania, the user is responsible for ensuring that their use of the website is lawful under the rules applicable to them, to the extent that such responsibility is legally applicable.
13. Governing Law and Jurisdiction
These Terms are governed by the laws of Romania, without affecting mandatory rights granted to users under applicable law.
For disputes that are not subject to mandatory consumer or other jurisdiction rules, the parties may refer the dispute to the competent courts of Romania, subject to applicable law.
For B2B commercial contracts, the governing law and competent court may be additionally established in the contract between the parties.
Where a consumer is protected by mandatory rules on applicable law or jurisdiction, nothing in these Terms is intended to deprive that consumer of such protection. In particular, a choice of Romanian law does not remove mandatory consumer protections that apply under the law that would otherwise govern the consumer contract.
14. Consumer Rights
Nothing in these Terms limits statutory rights available to consumers under applicable law.
Where the website or a specific service is offered to consumers and applicable law provides mandatory pre-contractual information, withdrawal rights, conformity rights, guarantees, remedies, complaint mechanisms or other consumer protections, those requirements apply notwithstanding any inconsistent provision of these Terms.
Specific consumer rights may depend on the nature of the product or service, the manner in which the contract is concluded and the user's country of residence.
15. Changes to These Terms
We may update these Terms and Conditions. The current version will be published on the website together with the date of the latest update.
Changes will apply from the date indicated in the updated version, unless applicable law requires otherwise.
Continued use of the website after the updated version becomes effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.
16. Severability
If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will remain in full force and effect, unless applicable law requires otherwise.
17. No Waiver
Failure by Global Fix IT to enforce any provision of these Terms does not constitute a waiver of that provision or of the right to enforce it later.
18. Contact
For questions regarding these Terms: